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김영혜 ( Kim Young-Hea ) - 부산대학교 의과대학 간호학과
박남희 ( Park Nam-Hee ) - 부산대학교 의과대학 간호학과
김덕선 ( Kim Duck-Sun ) - 부산대학교 의과대학 간호학과
이화자 ( Lee Hwa-Za ) - 부산대학교 의과대학 간호학과
김정순 ( Kim Jung-Soon ) - 부산대학교 간호대학 간호학과
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Abstract
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This study was done to examine the home care service provided by home care nurses and the level of client satisfaction. Data were collected from 110 clients who received the home care service at the P-hospital in Pusan from 23th April, 2001 to 30th November, 2002. The tool for measurement of satisfaction was composed of 16 items and was 4 score scale. Data was analyzed by using SPSS/WIN 10.5 program, the results of this study are summarized as follows; 1) 77.3among 110 clients were over sixty years old. By the disease pattern. subjects were distributed into cancer(52.7), cerebro-vascular disease(22.7) and the others. 36.4of clients were received home visits from 10 to 20 times by home care nurse. 2) The total number of home care services was 20,828. And most of the clients received the health education and training. 3) The mean score of satisfaction on provided home care services was 3.36pm0.45, out of 4. among 16 items. ’’The home care nurses were kind enough’’ was highest (3.59pm0.49), the total level of satisfaction of home care services was very high. with total mean score 53.84pm7.16. As mentioned above. the satisfaction level of home care services was very high. so we can except that the prospect of home care services is very challengeable. Therefore. we should try to expand the service recipients with promotional education to the home care clients under the cooperation with medical staff and make more efforts to develop the management system about clients’’ information. to improve the quality of the service, to assure close ties with the public health centers for the continuous home care service linking.
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KeyWords
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가정간호서비스, 만족도
Homecareservices, Clientsatisfaction
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원문 및 링크아웃 정보
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등재저널 정보
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